All you need to do is click “Lost Password?” on the login page and you’ll be redirected to a page where you can create a new password.

To cancel your order, please log in to your account, click 'Your Orders,' select the order you want to cancel, and click 'Cancel Order.' Once your order has been cancelled, it will be refunded to your original payment method within 3-5 business days and may take additional time depending on when your bank processes the refund. If you do not have an account, please contact us as soon as possible. Please keep in mind that orders that have already been packed or shipped cannot be cancelled. Once cancelled, we will not be able to retrieve or replace your order.

Feel free to check your order status here.

If your orders haven't been shipped yet, please contact us as soon as possible. Keep in mind that we unfortunately cannot combine orders during promotional periods due to the large number of orders received.