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01/
HOW DO I RETURN AN ITEM?
Learn how to return your item here
02/
DO YOU PAY FOR RETURN SHIPPING COSTS?
Unfortunately, we currently don’t cover return shipping costs, except for Hong Kong orders. All other return shipping fees are your responsibility.
03/
HOW DO I KNOW IF YOU RECEIVED MY RETURN?
We strongly recommend that you use a registered and traceable service when returning your item(s). This way you’ll know that it’s been delivered to us safe and sound.
We process all returns as quickly as we can, but please be patient with us as sometimes it can take up to 10 business days. We will contact you as soon as your return has been processed.
04/
WHEN WILL I GET MY REFUND?
These are estimated processing times:
Credit Card: 2-5 business days
PayPal: 2 business days
Alipay: 5 business days
Apple Pay: 2-5 business days
Bitcoin: 1 - 2 business days
WeChat Pay: 5 business days
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